Privacy Policy
Introduction
Welcome to ON Network ("ON Network", "we", "us", or "our"). We are committed to protecting the privacy of our users ("you" or "your") through our mobile application ("Application") and related services ("Services"). This Privacy Policy ("Policy") details what personal information (as defined below) we collect when you use our Services, how we use, process, store, protect, disclose, and share that information, and your rights and choices regarding your information.
Please read this Policy carefully. By accessing or using our Services, you agree to the collection, use, and sharing of your personal information as described in this Policy. If you do not agree with this Policy, you should not use our Services.
This Policy may be updated from time to time. When we make changes, we will post the updated Policy within the Application or on our website and change the "Last Updated" date. If we make material changes, we may notify you through additional means, such as in-app notifications or email. Your continued use of our Services after changes become effective means you accept the updated Policy.
1. Personal Information We Collect
"Personal Information" means any information relating to an identified or identifiable natural person. We may collect the following categories of Personal Information:
Information You Provide Directly:
- Registration and Account Information: When you register for our Services, we collect information such as your name (optional), username (must be unique), email address, and password (stored securely hashed). If you registered using an invitation code, we may also record your connection to the user who invited you.
- Profile Information: Optional information you may add to your account, such as a profile picture, biography, or other identifiers. When you upload a profile picture, we store it and may display it to other users (e.g., your team members).
- Communication Information: Information you provide when you contact us for customer support, feedback, or other inquiries (e.g., your name, email address, message content).
- User Content: Content you create, post, or share within the Application (via features that may be added in the future, such as marketplace listings or comments).
Information Collected Automatically (Usage and Device Data):
- Mining and Activity Data: Times you start and end your mining sessions, session durations, amount of ON Coins earned, your active/inactive status (is_active), your referral code, the identities and activity status of your team members, the number of ads you've watched (adsWatchedToday), ad watch timestamps (lastAdWatchTimestamp), your active boost status (is_on_starter_boost, adBoostExpiryTime).
- Application Usage Data: Information about how you use the Application, such as buttons clicked, screens visited, navigation paths within the app, frequency and duration of your usage, and errors or crashes encountered.
- Device and Connection Information: Your device type, model, operating system (and version), hardware settings, unique device identifiers (e.g., IDFA, Android Advertising ID), IP address, time zone, language preferences, mobile carrier information, signal strength, browser type (if applicable), Application version.
- Approximate Location Information: Your approximate geographic location (e.g., country, city) derived from your device's IP address or other network information. This may be used to localize our services, generate regional statistics, or comply with legal requirements. We do not collect precise location information (like GPS).
- Cookies and Similar Technologies: We may use cookies, web beacons, local storage, and similar technologies to provide, analyze, and improve our Services. These technologies help us remember your preferences, understand usage trends, and measure the performance of our services.
Information Collected from Third Parties:
- Advertising Partners: We work with third-party advertising networks, such as Google AdMob, to display ads within the Application and provide you with rewards (e.g., mining speed boosts) for watching them. These partners may collect information about your device identifiers (like Advertising ID), IP address, approximate location, and in-app interactions to serve personalized ads. Their data collection and use practices are governed by their own privacy policies.
- Analytics Providers: We may use third-party analytics tools, like Firebase Analytics, to help us understand application usage and improve our services. These tools may collect usage data and device information.
- Other Sources: To the extent permitted by law, we may receive additional information about you from public sources or business partners.
2. How We Use Personal Information
We use the Personal Information we collect based on the following legal grounds and for these purposes:
Providing and Operating the Services (Contract Performance and Legitimate Interest):
- To create, manage, and secure your account.
- To verify your identity and prevent unauthorized access.
- To track your mining sessions, calculate your ON Coin earnings, and update your balance.
- To administer the referral program, allowing you to build and manage your team.
- To implement and track ad-watch rewards (speed boosts, etc.).
- To provide customer support and respond to your inquiries.
- To ensure the technical functioning of the Application, troubleshoot issues, and optimize performance.
Communication (Legitimate Interest and Consent):
- To send you important notices related to the Services (e.g., security alerts, updates to Terms of Service or Privacy Policy).
- To send push notifications reminding you when your mining session has ended or your ad-supported boost is about to expire (you can manage these notifications in your device settings).
- Optionally, to inform you about new features, promotions, or surveys (we will obtain your consent for marketing communications and provide an opt-out option).
Personalization and Improvement (Legitimate Interest):
- To analyze your usage of the Application to improve the user experience.
- To use aggregated and anonymized data to understand which features are popular and to develop new features.
- Potentially, to personalize content and features based on your interests in the future.
Advertising (Consent and Legitimate Interest):
- To display advertisements within the Application through third-party advertising partners like Google AdMob. These ads help us offer the Services for free.
- To measure and report on the effectiveness of advertisements.
- To provide you with in-App rewards for watching ads. Our advertising partners may use identifiers like your advertising ID to serve you more relevant ads. You can manage your ad personalization preferences in your device's settings.
Security, Legal Compliance, and Protection of Rights (Legal Obligation and Legitimate Interest):
- To detect, investigate, and prevent activities that may violate our Terms of Service or be illegal (e.g., bot usage, fraud, creating multiple accounts).
- To ensure the security of the Application and our users.
- To comply with laws, court orders, or other legal processes.
- To protect our legal rights, property, or safety, and that of others.
3. How We Share and Disclose Personal Information
We do not sell or rent your Personal Information without your consent. We may share your information in the following circumstances and with these parties:
- Service Providers: We work with third-party companies (sub-processors) that help us operate our Services. These providers offer services such as cloud computing and hosting (e.g., Google Cloud/Firebase), data analytics (e.g., Firebase Analytics), customer support tools, notification delivery services (e.g., Firebase Cloud Messaging). These providers only have access to your information to perform tasks on our behalf and are contractually obligated not to disclose or use it for other purposes.
- Advertising Partners: We partner with third-party ad networks and partners, such as Google AdMob, to display advertisements in our Services and measure ad performance. We may share information with these partners, such as device identifiers (like Advertising ID), IP address, approximate location, and your interactions within the app, for the purpose of personalizing and delivering ads. This sharing is subject to your ad personalization settings and the policies of the respective platforms. The data collection and use practices of these partners are governed by their own privacy policies, please review them.
- Analytics Providers: We may share anonymized or aggregated data with analytics providers like Firebase Analytics to help us understand application usage.
- Team Members: As part of our referral program, your team leader and members may be able to see your username, profile picture (if provided), and your mining activity status (active/inactive). This is limited to facilitating team collaboration and mutual encouragement.
- Legal Reasons and Harm Prevention: We may disclose your information if we believe in good faith that access, use, preservation, or disclosure of the information is reasonably necessary to:
- Meet any applicable law, regulation, legal process, or governmental request.
- Enforce our Terms of Service, including investigation of potential violations.
- Detect, prevent, or otherwise address fraud, security, or technical issues.
- Protect against harm to the rights, property, or safety of ON Network, our users, or the public as required or permitted by law.
- Business Transfers: If we are involved in a merger, acquisition, bankruptcy, reorganization, or sale of all or a portion of our assets, your information may be transferred or shared as part of that transaction. We will notify you beforehand (e.g., via email and/or a prominent notice within the Application) and provide you with choices before your information becomes subject to a different privacy policy.
- With Your Consent: We will obtain your explicit consent before sharing your information in ways not covered by this Policy.
4. Data Retention Period
We retain your Personal Information for as long as your account is active or as needed to provide you with the Services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your Personal Information that we are not legally required to retain within a reasonable timeframe. Anonymized or aggregated data may be retained indefinitely for statistical or research purposes.
5. Data Security
We implement administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, loss, misuse, alteration, or disclosure. These measures include data encryption, access controls, firewalls, and secure server infrastructure. However, please be aware that no data transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. It is your responsibility to keep your account password secure and change it periodically.
6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your Personal Information. These rights may include:
- Right to Information: Request information about what Personal Information we process about you.
- Right of Access: Request access to a copy of the Personal Information we hold about you.
- Right to Rectification: Request correction of Personal Information you believe is inaccurate or incomplete. You may be able to update some information directly through your profile settings within the Application.
- Right to Erasure ('Right to be Forgotten'): Request the deletion of your Personal Information under certain conditions (e.g., the data is no longer necessary for the purpose it was collected, you withdraw consent and no other legal ground exists). Deleting your account will result in the deletion or anonymization of your data.
- Right to Restrict Processing: Request the restriction of processing of your Personal Information under certain circumstances (e.g., while you contest the accuracy of the data).
- Right to Data Portability: Receive the Personal Information you have provided to us in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller (where technically feasible).
- Right to Object: Object to the processing of your Personal Information based on our legitimate interests. You also have the right to object at any time to the processing of your Personal Information for direct marketing purposes.
- Right to Withdraw Consent: If we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
- Right Not to Be Subject to Automated Decision-Making: The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you (subject to certain exceptions).
- Right to Lodge a Complaint: If you have concerns about our processing of your Personal Information, you have the right to lodge a complaint with the competent data protection authority (e.g., in Turkey, the Personal Data Protection Authority - KVKK).
To exercise these rights or ask questions about our data practices, please contact us using the methods provided in the "Contact Information" section below. We may need to verify your identity before processing your request. We will respond to your request within the legal timeframes.
7. Children's Privacy
Our Services are intended for a general audience and are not directed to children under the age of 13 (or a higher age limit applicable in your jurisdiction). We do not knowingly collect Personal Information from children. If we become aware that we have collected Personal Information from a child under the relevant age limit, we will take steps to delete that information as soon as possible. If you believe your child has provided us with Personal Information, please contact us.
8. Third-Party Links and Services
Our Application may contain links to third-party websites, services, or advertisements. We are not responsible for the privacy practices of these third parties. When you link to or interact with another site or service, we encourage you to read the privacy policy of that party.
9. International Data Transfers
We are a global service. Your Personal Information may be stored and processed on servers located in countries outside of your own country (e.g., on Google Cloud/Firebase servers). The data protection laws in these countries may differ from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure that it is protected in accordance with this Policy and applicable laws (e.g., by using Standard Contractual Clauses approved by the European Commission). By using our Services, you consent to the transfer and processing of your information in this way.
10. Privacy Policy Updates
We may change this Policy from time to time to reflect, for example, changes in legal requirements or updates to our Services. If we make material changes to this Policy, we will notify you before the updated Policy takes effect, either through an in-app notification, email, or other appropriate means. Your continued use of the Services after the effective date of the updated Policy will constitute your acceptance of the changes. We encourage you to review this page periodically for the latest information on our privacy practices.
11. Contact Information
If you have any questions, comments, or concerns about this Privacy Policy or our data processing practices, please contact us at:
ON Network A.Ş.
onnetworkapp
Email: support@onnetworkapp.com
You can also submit requests related to your data protection rights to this email address.